Privacy Policy

1. Introduction

LM Academy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Platform").

2. Information We Collect

2.1 Personal Information

When you register, enrol in courses, or contact us, we may collect:

• Full name, email address, phone number
• Date of birth and gender (if provided)
• Educational background and qualifications
• Payment information (processed securely via Razorpay)
• Profile photo and bio (if uploaded)

2.2 Usage Data

We automatically collect:

• Device information (type, OS, browser)
• IP address and approximate location
• Pages visited, features used, and time spent
• Course progress and completion data
• Crash reports and performance metrics

3. How We Use Your Information

• Provide and maintain our Platform and services
• Process enrolments, payments, and issue receipts
• Send course updates, reminders, and notifications
• Personalise your learning experience
• Analyse usage patterns to improve our services
• Communicate about new courses, features, and promotions
• Prevent fraud and ensure platform security
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Payment processors (Razorpay), cloud hosting (AWS), email services, and analytics tools
• Instructors/Trainers: Your name, enrolment status, and progress for courses you are enrolled in
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including:

• AES-256 encryption for sensitive data at rest
• TLS/SSL encryption for data in transit
• JWT-based authentication with RS256 signing
• Single-session enforcement to prevent unauthorized access
• Regular security audits and vulnerability assessments
• Bcrypt password hashing with salting

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Data portability — receive your data in a structured format
• Withdraw consent at any time

To exercise any of these rights, contact us at privacy@lmacademy.com.

7. Children's Privacy

Our Platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

LM Academy
Email: privacy@lmacademy.com
Phone: +91 98765 43210